We handle every order personally. Here is everything you need to know about payment, delivery and returns — short and without the small print.
Payment and ordering
Ready-to-wear
We ship by Nova Poshta after full payment. You can also collect your order in Lviv by prior arrangement.
Made to order
Call us and we will agree the details together: model, size, colour. A 30% prepayment is required to start the work.
Orders abroad
The full price of the item and shipping is paid in advance. If the model is in stock, we ship it within 3 working days of receiving payment.
Delivery
Within Ukraine
Nova Poshta — to a branch or parcel locker of your choice.
Abroad
Ukrposhta, usually 14 to 21 days.
Pick-up in Lviv
By prior arrangement — message or call us and we will agree a convenient time.
Returns
You can return an item within 14 days of receiving it, provided it has not been worn. Send it back to us as a parcel by any courier service. Once we receive the item and check that it is in proper condition, we will refund your payment.
Still have questions?
We will gladly help you choose and order.